Ш Privacy Policy

This is the web site of DebtorLink New Zealand. We are in the business of providing electronic debtor information services. This policy outlines the information we may collect from visitors to our web site and/or where services are purchased from us.

Our postal address is:

DebtorLink New Zealand Level 2 Shoreline Complex 40 Molesworth Street PO Box 154 New Plymouth NEW ZEALAND

We can be reached via e-mail at privacy@debtorlink.co.nz or you can reach us by telephone on 0800 698-363 within New Zealand, or International +64 6 759-1044

If you subscribe to one of our services, we will ask you to supply information that we will record on our files for the purposes of providing the service(s) to you. This information remains confidential and will never be released to a third party under any circumstances. We do not rent our subscriber lists and the email addresses we hold are never divulged to any third party. Some of the information we store within our database is also stored on our web site. This information is used to allow you as the subscriber access to our services online. Not all of your information is available on our web site.

We take great care in ensuring the integrity of your data is secure. Our privacy policy complies with the laws of New Zealand that are amongst the most stringent in the world. Our employees have been trained when dealing with telephone enquiries to ensure reasonable steps are taken to authenticate the caller and the information they are requesting. A separate internal employee policy covers our password and user access levels.

For each visitor to our web site, our web server may record the details of your IP address. If this is recorded, it is used to research the search functions on our web sites that enable us to better understand usage patterns, visitor movements within our site, search options requested etc. The IP address is not held on a database at any stage. Subscribers to our services who provide email addresses do so on the understanding that their e-mail addresses are a necessity to enable us to provide the service.

We will only record your e-mail address if you send us a message requiring feedback, or where a subscription form has been completed. It will only be used for the purpose for which you have provided it and will not be added to a marketing list. We will not use your e-mail address for any other purpose and will not disclose it without your consent.

Explanation of terms

Browser Used to locate and display Web pages via a software application. The most popular ones are Netscape Navigator and Microsoft Internet Explorer.

Cookie Message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.

IP (Internet Protocol) All networks connected to the Internet speak IP, the technical standard that allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.

IP address If you are connected to the Internet you have one, for example it may look something like this 197.124.98.9. Most users are assigned a temporary address each time they log on. Having a temporary or session address enhances user security because it makes it more difficult for others (e.g. hackers) to access such a user's session.